Opened 7 years ago
Last modified 7 years ago
#17621 new defect
USB and LAN error when re-connecting notebook to dock
Reported by: | ChrisSt | Owned by: | |
---|---|---|---|
Component: | host support | Version: | VirtualBox 5.2.8 |
Keywords: | Cc: | ||
Guest type: | other | Host type: | Windows |
Description
Environment 1: Hardware: Dell XPS 15 with Dell Dock TB16 Software: Oracle VirtualBox 5.2.6, then updated to 5.2.8 r121009
Environment 2: Hardware: Dell Precision 5520 with Dell Dock TB16 Software: Citrix Desktop Player 2.5.0.10 with integrated Oracle VirtualBox 5.1.25 r117057(Qt5.6.2)
Reproducible error:
After disconnecting and reconnecting the notebook to dock:
- LAN and USB devices connected to the dock do not work
- In device manager the device "ASMedia USB Root Hub" shows an error:
"Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. (Code 38)"
Workarounds to temporarily fix the issue:
Environment 1: Close all open VirtualBox windows
Environment 2: Disable:
- DesktopPlayer Service
- Citrix DesktopPlayer Mped Service
- VirtualBox Host-Only Network (in network connections)
Is there any progress on this? I'm on a Dell XPS 15. The solution for Environment 1 currently resolves the issue as a work-around.