Opened 5 years ago
Last modified 2 years ago
#19784 new defect
Win10 Quick Assist screen-share shows corrupted desktop
Reported by: | Jim Avera | Owned by: | |
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Component: | other | Version: | VirtualBox 6.1.4 |
Keywords: | Cc: | ||
Guest type: | other | Host type: | other |
Description
If Windows 10 guest shares its screen with a remote user using the built-in "Quick Assist" utility, the other user sees a corrupted screen. Specifically, everything is slanted at a 45 degree angle (see screenshot). It looks like each horizontal row of pixels is offset slightly from the previous one.
HOST: Ubuntu linux 20.04, X-org, Intel graphics GUEST: Windows 10 64-bit
STEPS TO REPRODUCE: In some other Win10 machine (VM or real):
- Start the "Quick Assist" app.
- Click the "Assist another person" button at the bottom (sign in to a microsoft account if prompted) Note the "Security code" number displayed
In the Vbox VM Win10 guest:
- Start "Quick Assist"
- Enter the Security code in the "Code from assistant" box
RESULTS: The remote Win10 sees the VM guest's desktop in an unusably skewed form
Attachments (2)
Change History (4)
by , 5 years ago
Attachment: | screen_on_other_computer.png added |
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comment:1 by , 5 years ago
Virtualbox Version 6.1.12 r139181 (Qt5.12.8)
(wasn't offered as an option in the drop-down)
comment:2 by , 2 years ago
Still reproduced using VirtualBox 7.0, either between a VM and bare-metal system or two VMs. It seems to depend on certain screen-size ratios. I suspect (not sure) that the bug occurs when the "assisting" system's screen is vertically taller than the "assisted" machine's screen.
I will attach a screenshot showing the problem with two Win10 VMs running as guests on linux host.
The overall window sizes *on the host* (from xwininfo) were:
[upper left] "assisted" : Width: 1331, Height: 529 [lower right]"assisting": Width: 1073, Height: 724 (corruption visible)
Note that the "assisted" machine (in upper left) is vertically shorter than the "assisting" machine in lower right.
I hope this helps.
by , 2 years ago
Attachment: | vbox_twoclients.png added |
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Two win10 clients showing "slanty" corruption
Screenshot on remote system showing corrupted display