VirtualBox

Opened 5 years ago

Last modified 2 years ago

#19784 new defect

Win10 Quick Assist screen-share shows corrupted desktop

Reported by: Jim Avera Owned by:
Component: other Version: VirtualBox 6.1.4
Keywords: Cc:
Guest type: other Host type: other

Description

If Windows 10 guest shares its screen with a remote user using the built-in "Quick Assist" utility, the other user sees a corrupted screen. Specifically, everything is slanted at a 45 degree angle (see screenshot). It looks like each horizontal row of pixels is offset slightly from the previous one.

HOST: Ubuntu linux 20.04, X-org, Intel graphics GUEST: Windows 10 64-bit

STEPS TO REPRODUCE: In some other Win10 machine (VM or real):

  1. Start the "Quick Assist" app.
  2. Click the "Assist another person" button at the bottom (sign in to a microsoft account if prompted) Note the "Security code" number displayed

In the Vbox VM Win10 guest:

  1. Start "Quick Assist"
  2. Enter the Security code in the "Code from assistant" box

RESULTS: The remote Win10 sees the VM guest's desktop in an unusably skewed form

Attachments (2)

screen_on_other_computer.png (127.6 KB ) - added by Jim Avera 5 years ago.
Screenshot on remote system showing corrupted display
vbox_twoclients.png (433.0 KB ) - added by Jim Avera 2 years ago.
Two win10 clients showing "slanty" corruption

Download all attachments as: .zip

Change History (4)

by Jim Avera, 5 years ago

Screenshot on remote system showing corrupted display

comment:1 by Jim Avera, 5 years ago

Virtualbox Version 6.1.12 r139181 (Qt5.12.8)

(wasn't offered as an option in the drop-down)

comment:2 by Jim Avera, 2 years ago

Still reproduced using VirtualBox 7.0, either between a VM and bare-metal system or two VMs. It seems to depend on certain screen-size ratios. I suspect (not sure) that the bug occurs when the "assisting" system's screen is vertically taller than the "assisted" machine's screen.

I will attach a screenshot showing the problem with two Win10 VMs running as guests on linux host.

The overall window sizes *on the host* (from xwininfo) were:

[upper left] "assisted" : Width: 1331, Height: 529
[lower right]"assisting": Width: 1073, Height: 724 (corruption visible)

Note that the "assisted" machine (in upper left) is vertically shorter than the "assisting" machine in lower right.

I hope this helps.

Version 0, edited 2 years ago by Jim Avera (next)

by Jim Avera, 2 years ago

Attachment: vbox_twoclients.png added

Two win10 clients showing "slanty" corruption

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